Veteran affairs

Veteran Affairs Services

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How we can help

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Our qualifications

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How we can help

If you are a current or former serving member of the Australian defence force, you may be eligible for pensions or benefits from the Department of Veterans’ Affairs (DVA). These benefits may also apply if you are the spouse, widow, or child of an eligible DVA member or veteran.

What are the benefits of DVA allied health services?

Our mutli-disciplinary approach to care means we can provide highly effective treatment for anyone who is suffering from the physical afflictions associated with ageing and working. The services that we provide to our DVA clients include treatment to help with musculoskeletal pain as well as a range of other physical ailments. We can provide treatment for people suffering from:


Chronic health conditions such as diabetes and heart disease



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Neck pain


Pain and discomfort after surgery

We are also here to provide therapeutic support and treatment for people who are going to undergo surgical treatment. Pre- and post-rehabilitation care is a critical part of your overall recovery, and with DVA physiotherapy you can ensure that you move through your surgical recovery smoothly. The benefits of working with Health First Group also extend beyond the physical; we have worked with numerous DVA patients who are living with mental health conditions and who have seen a benefit to their overall wellbeing through effective physiotherapy treatment.

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Who qualifies for DVA allied healthcare?

We accept referrals for Department of Veterans Affairs (DVA) White Card, Gold Card and Gold TPI Card holders.

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Veteran Affairs

Do I need a referral?

Yes, you will need a referral to come and see us. Eligible clients need an allied health referral through their GP, medical specialist, treating doctor in hospital, hospital discharge planner, or another physiotherapist with a current referral.

Veteran affairs

Do I need to pay for my sessions?

If you are an eligible DVA card holder, Health First Group directly bills DVA for our services. You will not need to pay a gap payment for your sessions.

Veteran Affairs

What do I need to bring to my appointment?

When you have your appointment, you will need to make sure you are prepared with a couple of things so that we can provide your treatment to you and bill DVA for the service. For your DVA appointment with us you will need to bring:

  • A DVA Gold or White Card
  • A current referral for physiotherapy

If you have any questions about our service or would like to find out more about what we offer in terms of treatment, care, and support please contact us today and speak to our friendly team.

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