Physiotherapist is providing hands on manual therapy treatment for a patient on their leg

Physiotherapy

Individualised treatment to get you back on track

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What is Physiotherapy?

Physiotherapy uses physical techniques to improve movement, reduce pain and stiffness, speed up the healing process and increase quality of life. Physiotherapists diagnose and manage a broad range of conditions with the bones, muscles, cardiovascular system, nerves and other parts and systems of the body. They can help people to manage chronic diseases, provide lifestyle advice, prescribe exercises and aids to help people manage better, and give advice.


What do our Physiotherapists treat and manage?

Health First Group’s expert physiotherapists use a multidisciplinary approach to offer individualised treatment for patients from all walks of life. We are ideally equipped to treat a variety of conditions including:

  • Disc Bulges, prolapses and Sciatica
  • Neck pain
  • Knee injuries including ligament and cartilage damage
  • Headaches and Migraines
  • Temporomandibular Joint (TMJ) pain
  • Arthritis swelling and stiffness
  • Frozen shoulder (Adhesive Capsulitis)
  • General and post-operative rehabilitation
  • Rotator cuff tears and tendinopathy
  • Shoulder dislocations
  • Tennis Elbow (Lateral Epicondylgia) and Golfer’s Elbow
  • Hand and Wrist sprains and fractures
  • Hip pain including labrum tears to arthritis
  • Whiplash
  • Hamstring, Quad or Calf strains
  • Ankle sprains and Lower limb fractures
  • Work injuries

What to expect

During your first visit, your physiotherapist will complete a thorough assessment of your current condition, taking into account your general health, activities and lifestyle. They will then design a comprehensive plan to provide you with the absolute best outcome, which may include a range of simple exercises to continue with at home, and deliver your first treatment session. Your physiotherapist will carefully explain your treatment plan, the number of sessions you will require and answer any questions you may have.

Not only will your physiotherapist provide you with a plan to fix your pain fast, they will also outline how to future-proof your body to ensure your problem is fixed for good!

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Frequently Asked Questions

How do I get started with physiotherapy?

Call your local clinic today to arrange an appointment. Alternately, click here to book an appointment online.

What types of treatments will my physio sessions involve?

All of our physiotherapists are highly skilled and trained in the latest cutting edge techniques. Your physio will select the treatment modality(ies) that are most appropriate to your condition, the objective being to move you towards a full and complete recovery as soon as possible. For more information on the techniques available at your local Health First Group clinic, click here.

Are your physios trained and accredited?

Yes. All our therapists are AHPRA registered and invest their time to complete post-graduate education yearly to further strengthen their education and knowledge.

Am I able to claim my physio session through my private health insurance?

Yes, you can. All our clinics are equipped with on-the-spot Hicaps payment and claims processing. For more information on physiotherapy rebates please contact your private health insurer.

Can I access physiotherapy through my NDIS plan?

Physiotherapy services are covered by the NDIS. Physiotherapy can exist in various sections of your NDIS plan, as a core support or as a capacity-building support. For more information on whether physiotherapy is covered in your NDIS plan, contact your NDIS Support Coordinator or LAC, or call the NDIA directly on 1800 800 110.

All Health First Group physiotherapists are registered NDIS providers, meaning they are able to treat self-managed, agency (NDIA) managed and plan-managed NDIS participants.

Are your treatment rooms air conditioned?

Yes, all of our treatment rooms are air conditioned and equipped with the latest technology.

Am I able to have physiotherapy sessions at home?

Whilst it is preferable that physio consultations are completed in our fully equipped, air-conditioned clinics, in certain circumstances mobile physiotherapy consultations are able to be arranged. Please contact your nearest clinic for further information.

Do you accept Enhanced Primary Care (EPC) referrals for physiotherapy?

Yes. In recent years, the Federal Government initiated the Enhanced Primary Care (EPC) plan which is funded by Medicare. People who satisfy the criteria for “chronic pain” are entitled to up to five (5) treatments per calendar year from allied health providers. We do not charge a ‘gap’ payment for EPC physiotherapy consultations.

Speak to your doctor for further information if you think you may be eligible.

Do I need a GP referral for physiotherapy?

No, a doctor’s referral is not necessary.

Do you offer physiotherapy consultations via Telehealth?

Yes, Telehealth consultations are able to be arranged. Please contact your local clinic for further information.

I have sustained an injury at work. Do you offer Workcover physiotherapy consultations?

Physiotherapy is vital to return people back to their work and recreational activities as quickly as possible following workplace injuries. All of our physiotherapists are trained and accredited to treat patients under the Workers’ Compensation scheme.

Can I see any online reviews for your physiotherapists?

We are very proud of the service we provide to all of our clients. Google reviews are available for each of our clinics nationwide.

What we are about

Our practictioners are AHPRA registered physiotherapists

All of our physiotherapists are registered with the AHPRA and have completed post-graduate education yearly to supplement their education and knowledge for a high standard of patient care.

What we are about

Multiple clinics, same industry-leading service

Our team across all clinics locations at Health First are highly experienced and skilled in treating a wide variety of injuries. We understand that no two patients or injuries are the same. This is why we ensure every patient enjoys tailored physio treatment and is handled professionally, with the highest level of care.

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