Hervey Bay

Health First Physiotherapy Hervey Bay

Hervey Bay services

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Hervey Bay Physiotherapy and Health Services

Health First Hervey Bay, formerly known as Physiomatters, was rebranded in June 2022 and became our 8th practice in Queensland. Our skilled therapists ensure to use the most cutting-edge techniques and each session can be claimed through your health insurance. We are a preferred services provider to many of the region’s biggest companies and employers.

We have a number of experienced Physiotherapists available to help you when you need them. Our Physiotherapy clinic is conveniently located in Hervey Bay, has on-site car parking available, is NDIS registered, and is equipped with on-the-spot HICAPS processing.

We service the Hervey Bay area including the surrounding suburbs – Wondunna, Urraween, Nikenbah, Point Vernon, Craignish and more.


Comprehensive Physiotherapy Services

Individualised Physio treatment to get you back on track
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NDIS registered allied health professionals to help you achieve your goals
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Clinical Pilates Services

Clinical Pilates Services for a Healthier You

Low impact exercise used for rehabilitation, particularly after injury or surgery
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Women's Health

Physiotherapy for Women’s Health

Expert advice and tailored health services designed for women
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Dry Needling

Professional Dry Needling Services

Trigger point therapy to improve healing of chronic muscle injury or tightness
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Aged Care

Aged Care

Improving the quality of life of older Australians through exceptional treatment
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About Us

Physiomatters is now a part of Health First Group. We are a team of leading allied health experts offering a range of services across Hervey Bay including physiotherapy, women’s health, musculoskeletal pain assessment and management, and more. Our group of health practitioners are chosen for their inclusive, multi-disciplinary approach to healthcare to ensure all of our clients’ needs are met at an exceptional level.

Our Physios service Hervey Bay and surrounding suburbs including Wondunna, Urraween, Nikenbah, Point Vernon, Craignish and more.

Please read our COVID-19 guidelines before attending an appointment.

We thank you for your cooperation and support.

Meet the team

Stacey Carson

Stacey Carson


Stacey has done a diversity of courses since graduating and therefore has a large variety of techniques to utilise when treating your particular injury or complaint.

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John Radan

John Radan


John has a history in higher education and outpatient clinics, where he began his career as a Clinician and Physiotherapy Clinical Instructor in 2018.

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Kelly-Ann Deane

Kelly-Ann Deane





What can I expect during my first appointment?

At your first appointment you can expect a thorough examination from our expert physio, they will ask you a number of questions regarding your condition as well as conduct a physical evaluation in order to determine the best course of treatment for you. After this, the remainder of the session will be dedicated to providing the most appropriate treatment and therapy for your condition.

How many physiotherapy sessions will I require?

Upon evaluation, our physio will provide you with an in-depth treatment plan that details the exact steps necessary for your recovery and an approximate timeframe.

Is there parking available at the Hervey Bay Physio location?

Plentiful on-site parking is available at our Hervey Bay clinic.

Are your physios trained and accredited?

Yes. All our therapists are AHPRA registered and invest their time to complete post-graduate education yearly to further strengthen their education and knowledge.

Am I able to claim my physio session through my private health insurance?

Yes, you can. All our clinics are equipped with on-the-spot Hicaps payment and claims processing.

Can I access physiotherapy through my NDIS plan?

All Health First Group physiotherapists are registered NDIS providers, meaning they are able to treat self-managed, agency (NDIA) managed and plan-managed NDIS participants.

Do I need a GP referral for physiotherapy?

No, a doctor’s referral is not necessary.

What we are about

Opening hours

Monday: 8am – 6pm

Tuesday: 8am – 5pm

Wednesday: 8am – 6pm

Thursday: 8am – 5pm

Friday: 8am – 5pm

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