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Hervey Bay Physiotherapy and Health Services
Health First Hervey Bay, formerly known as Physiomatters, was rebranded in June 2022 and became our 8th practice in Queensland. Our skilled therapists ensure to use the most cutting-edge techniques and each session can be claimed through your health insurance. We are a preferred services provider to many of the region’s biggest companies and employers.
We have a number of experienced Physiotherapists available to help you when you need them. Our Physiotherapy clinic is conveniently located in Hervey Bay, has on-site car parking available, is NDIS registered, and is equipped with on-the-spot HICAPS processing.
We service the Hervey Bay area including the surrounding suburbs – Wondunna, Urraween, Nikenbah, Point Vernon, Craignish and more.
Comprehensive Physiotherapy Services
Individualised Physio treatment to get you back on track
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Clinical Pilates Services for a Healthier You
Low impact exercise used for rehabilitation, particularly after injury or surgery
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Physiotherapy for Women’s Health
Expert advice and tailored health services designed for women
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Professional Dry Needling Services
Trigger point therapy to improve healing of chronic muscle injury or tightness
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Aged Care
Improving the quality of life of older Australians through exceptional treatment
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About Us
Physiomatters is now a part of Health First Group. We are a team of leading allied health experts offering a range of services across Hervey Bay including physiotherapy, women’s health, musculoskeletal pain assessment and management, and more. Our group of health practitioners are chosen for their inclusive, multi-disciplinary approach to healthcare to ensure all of our clients’ needs are met at an exceptional level.
Our Physios service Hervey Bay and surrounding suburbs including Wondunna, Urraween, Nikenbah, Point Vernon, Craignish and more.
Please read our COVID-19 guidelines before attending an appointment.
We thank you for your cooperation and support.
Meet the team
Stacey Carson
Physiotherapist
Stacey has done a diversity of courses since graduating and therefore has a large variety of techniques to utilise when treating your particular injury or complaint.
John Radan
Physiotherapist
John has a history in higher education and outpatient clinics, where he began his career as a Clinician and Physiotherapy Clinical Instructor in 2018.
Kelly-Ann Deane
Admin
FAQs
What can I expect during my first appointment?
At your first appointment you can expect a thorough examination from our expert physio, they will ask you a number of questions regarding your condition as well as conduct a physical evaluation in order to determine the best course of treatment for you. After this, the remainder of the session will be dedicated to providing the most appropriate treatment and therapy for your condition.
How many physiotherapy sessions will I require?
Upon evaluation, our physio will provide you with an in-depth treatment plan that details the exact steps necessary for your recovery and an approximate timeframe.
Is there parking available at the Hervey Bay Physio location?
Plentiful on-site parking is available at our Hervey Bay clinic.
Are your physios trained and accredited?
Yes. All our therapists are AHPRA registered and invest their time to complete post-graduate education yearly to further strengthen their education and knowledge.
Am I able to claim my physio session through my private health insurance?
Yes, you can. All our clinics are equipped with on-the-spot Hicaps payment and claims processing.
Can I access physiotherapy through my NDIS plan?
All Health First Group physiotherapists are registered NDIS providers, meaning they are able to treat self-managed, agency (NDIA) managed and plan-managed NDIS participants.
Do I need a GP referral for physiotherapy?
No, a doctor’s referral is not necessary.
Opening hours
Monday: 8am – 6pm
Tuesday: 8am – 5pm
Wednesday: 8am – 6pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
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